Call Forwarding Information

Call Forwarding Information

At Nauset Answering Service, we understand how important your calls are and want to ensure that your calls reach you and the right connections. All of our call forwarding services are available through Verizon, Comcast, and other popular vendors throughout the East Orleans, MA and the surrounding areas. 

 

As our client, you are assigned an exclusive telephone number that rings into our system. To enable us to answer your calls, your telephone line(s) must be forwarded to that number so that our system can identify the client account to be answered and connect the call. Our team offers a free consultation to help you find the best call forwarding options that fit your specific needs. In addition, our team will discuss your business and expectation to find the best options within your budget during your meeting.

The Following Types Of Car Forwarding Are Available


Variable Call Forwarding

Variable Call Forwarding allows you to forward your calls to us at your discretion. When you want us to take your calls, you dial a code sequence on your phone, and all your calls go to us.* When you want to answer your calls, you dial a cancel code, and your calls reach your telephone normally. When your line is forwarded by this method, your phone will sound like a short ring when a call comes in to remind you that Call Forwarding is activated. While your line is forwarded, you can still make outgoing calls. If you have two or more lines in a hunt group, activating Variable Call Forwarding disables the hunt group, eliminating the necessity to forward all your lines.

Customer support — East Orleans, MA — Nauset Answering Service

Variable Call Forwarding

Customer support — East Orleans, MA — Nauset Answering Service

Variable Call Forwarding allows you to forward your calls to us at your discretion. When you want us to take your calls, you dial a code sequence on your phone, and all your calls go to us.* When you want to answer your calls, you dial a cancel code, and your calls reach your telephone normally. When your line is forwarded by this method, your phone will sound a short ring when a call comes in as a reminder that Call Forwarding is activated. While your line is forwarded, you can still make outgoing calls. If you have two or more lines in a hunt group, activating Variable Call Forwarding disables the hunt group, eliminating the necessity to forward all your lines.

* If you have a phone with a memory, you can program it to autodial the sequence.

Man Holding Phone — East Orleans, MA — Nauset Answering Service

Call Forwarding No Answer

Call Forwarding No Answer automatically forwards your calls if you do not answer within a predetermined number of rings. The "Ring Cycle" is established by you when you place your order for Call Forwarding II with your vendor.



Some of the benefits of the call forwarding system are that it eliminates the need to forward your phone every time you may be away. In addition, it can serve as a backup if Variable Call Forwarding is inadvertently not activated when you are away from your phone. 

Call Forwarding Busy — East Orleans, MA — Nauset Answering Service

Call Forwarding Busy

Call Forwarding Busy automatically forwards your calls when your line is busy. However, because Call Forwarding Busy requires frequent check-in or other means of waiting for message notification such as a pager, we recommend it only to clients who benefit from it. These include people in sales who engage in lengthy phone conversations, companies who receive more calls than they have staff to answer, and anyone who needs busy signals kept to a minimum.

Remote Call Forwarding — East Orleans, MA — Nauset Answering Service

Remote Call Forwarding

Remote Call Forwarding permanently forwards your line to us. This is useful to clients who wish to maintain a phone number in a particular area without having a physical location. For example, clients could be new businesses, people working from home, companies or individuals moving or have moved, and clients for whom we take orders. This service is provided at a flat monthly rate plus usage and entitles you to a standard free listing in the Verizon® Yellow Pages.

Ordering Call Forwarding

Call your vendor (Verizon® business office: 1-800-941-9900). Give the telephone number(s) on which you need Call Forwarding Services installed and the types of service you wish. Verizon® and other vendors charge a service order fee for each order, so it is a good idea to consider which services you may need and order them all at once. (There is no fee to cancel a service.)

 

To order Call Forwarding II or Call Forwarding Busy, you must obtain your account number from us first so you can tell the vendor were to "point" your calls.

Share by: